MKL Shipping Policy

At MKL, we strive to ensure that your shopping experience is smooth and satisfactory. This Shipping Policy outlines the terms and conditions that apply to the delivery of products purchased through our website ("Website"). By placing an order with us, you agree to the terms set forth in this Shipping Policy.

• Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been processed and is ready for shipment.

• Order Changes and Cancellations: Once an order has been placed, we are unable to make changes or cancel the order. Please review your order carefully before completing your purchase.

• Shipping Options: We offer a variety of shipping options, including standard and expedited shipping. The available shipping methods and their associated costs will be displayed at checkout based on your shipping address.

• Estimated Delivery Time: Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout and are not guaranteed. MKL is not responsible for delays caused by shipping carriers, customs processing, or other unforeseen circumstances.

• Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment online.

• Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order, the shipping method selected, and the destination address. The total shipping cost will be displayed at checkout before you complete your purchase.

• Free Shipping: From time to time, we may offer free shipping promotions. These promotions are subject to terms and conditions and may apply only to specific products or destinations.

• Availability: We ship to many countries worldwide. However, certain products may not be eligible for international shipping due to size, weight, or other restrictions. Please check the product page for eligibility.

• Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These fees are not included in the shipping cost and are the responsibility of the recipient. MKL is not responsible for any delays or additional charges incurred due to customs processing.

• Lost Shipments: If your order is lost in transit, please contact us as soon as possible so we can assist in locating the package. If the package cannot be located, we will work with the shipping carrier to file a claim and, if necessary, send a replacement order.

• Damaged Shipments: If your order arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, which may include replacing the damaged items or providing a refund.

• Incorrect Address: Please ensure that the shipping address provided at checkout is accurate and complete. MKL is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an incorrect address, you may be responsible for the additional shipping costs to resend the package.

• Failed Delivery Attempts: If a shipping carrier is unable to deliver your package after multiple attempts, the package may be returned to us. In such cases, we will contact you to arrange for redelivery or a refund (excluding shipping costs).

• If you have any questions or concerns about this Shipping Policy, or if you need assistance with your order, please contact us at:

• MKL
  [Email Address]
  [Phone Number]
  [Physical Address]